Anyone experiencing the turmoil of litigation and divorce, knows that the financial toll of attorney’s fees can be a significant concern. Knowing what you can do to keep costs under control can make the experience a little less unpleasant. Where do you start? The following discusses some of the considerations you will face and how you may want to navigate those choices.
How Often Do I Contact My Attorney? Clients need to be able to contact their attorney when they have questions, concerns or require updates for issues that arise. For most attorneys, every contact with a Client is billed at the attorney’s rate for the period of time specified. For the attorney’s support staff, the Client contacts are billed at their rate for the specified period of time. So, every time a Client calls on the phone to the attorney’s office—there is a charge to the Client. Every e-mail sent by the Client to the attorney or staff will also result in a charge. The Client will and should hold the attorney responsible for the information contained in the e-mail and their reply. Therefore, a charge for the attorney’s time (or for the support staff time, if that is who replies) should be anticipated. In this age of instant e-mail and demands for instant replies—every-time an issue arises—costs can increase rapidly. Some Clients send multiple e-mails throughout the day—everyday. This results in a Client’s retainer being depleted very quickly. Unfortunately, e-mail has its limits and attempts to hold conversations—where questions are posed based on prior statements—can result in many, many e-mails back and forth—all at a significant cost to the Client.